Alabama NENA Communications Awards Program 2015 Nomination Package

From: Alabama NENA Executive Board

To: Membership

Subj: 2nd Annual Awards

Wow! Almost a whole year has gone by since the Alabama NENA Chapter initiated a very successful annual awards program for our agencies. Yes, its that time of the year again. Get your program started NOW! Who are your outstanding performer(s)? We know you have them. Someone who, through their almost singular actions, brought a life-saving incident to a timely and safe resolution. Or, someone who has performed at peak efficiency, accurately processing large volumes of calls and dispatches throughout the year. Or, creating that database that everyone in the Center depends upon! Whether recommended by their peers or supervisors, it’s time to provide them with the recognition they richly deserve.

And this year’s program has been expanded. We have a new category of award, Technician of the Year, and have expanded the awards to include a full State Annual Conference registration; including room, vendor hall and education session! Additional meals and travel are on your own or at your Agency’s cost. Additionally, the awards will be presented at the opening session so you will have plenty of time to acknowledge and congratulate the winners.

Guess what? It’s time to start putting those nomination packages together so they can be submitted to the Awards Committee by August 28th . Get the process rolling in your agency now. Don’t delay! Take this opportunity to recognize and award your outstanding performers. Not everyone can be selected, but just to be nominated is a privilege because it shows that YOU recognize their outstanding performance!

4th Quarter Meeting - Oct. 13, 2015

The October AL-NENA quarterly meeting will be Tuesday, Oct. 13, 2015 during the Annual Gulf Coast Conterence October 11-14, 2015 - Orange Beach, AL

Check the Conference schedule for time and room.

Red E. Fox Costume

Red E. Fox costume was created as way to teach children how to save lives and property through the proper use of 9-1-1,  Red. E. Fox was created as a 9-1-1 Public Safety icon in the tradition of Smokey Bear and McGruff the Crime Dog.  Red E. Fox has been the official 9-1-1 mascot since 1994.

If you would like to borrow the costume for educational purposes, contact one of the agencies below:  

Training Sponsorship of NENA 1-day course‏

The office of the Alabama 9-1-1 Board is pleased to announce the sponsorship of upcoming NENA one-day courses on customer service in 9-1-1.  The four separate courses will be available in four different areas of our state (i.e. the northwest, northeast, southwest, and southeast areas of Alabama) over the next several months.  Here is a link to a document (also attached in .docx format) that can be downloaded, which outlines the different locations and course being offered; it also contains information that can be posted at each ECD and a fillable registration form for applicants.  Spread the word among the 9-1-1 centers in your area, so that we can make this training a success!  If you have any questions, contact Leah Missildine, Deputy Director for the Alabama 9-1-1 Board, at (link sends e-mail) or 334-440-7911.

Alabama 9-1-1 Board's Grant Cycle 1 is now open!‏

9-1-1 Community,
The office of the Alabama 9-1-1 Board is pleased to announce that the application period for its inaugural grant cycle is now open.  Below, you will find a link to a document that can be downloaded, which outlines the program and contains fillable forms for completion.  If the link within this email does not work, the file has been attached in Word format.  If you have any questions, please contact Leah Missildine, Deputy Director for the Alabama 9-1-1 Board, at or 334-440-7911.  Please don’t hesitate to share this with your neighboring ECDs.

Ebola Screening Guidelines for EMS/911

The Centers for Disease Control and Prevention (CDC) has posted Interim Guidance for Emergency Medical Services (EMS) Systems and 9-1-1 Public Safety Answering Points (PSAPs) for Management of Patients with Known or Suspected Ebola Virus Disease in the United States online at 

Text to 9-1-1

Attached are copies of a sample request letter for Text to 9-1-1 services and the contact information for the four Tier 1 wireless carriers that Districts will need to use to request Text to 9-1-1 service.  

Lee Moore ( provided the generic letter and contact information of the carriers.  Ray Preston ( provided the letter to AT&T.