Job Announcements

9-1-1 Director, Morgan County, AL

The Morgan County Emergency Management Communication District is seeking qualified candidates for the position of 9-1-1 Director. A Bachelor’s Degree from an accredited college or university with major course work in Criminal Justice, Public Safety Administration or a related field is required. A Master’s Degree is preferred, along with experience in providing overall direction, policy making, and management of an E911 Communications Center. Must pass a full police background investigation and drug-screening test. Benefits: Local Government medical and dental insurance coverage , State retirement, Vacation- 2 weeks for first 4 years, 3 weeks after 5 years and 4 weeks after 10 years, sick leave that accrues at 4 hours every 2 weeks, 12 paid holidays and 3 floating holidays, life insurance, short-term and long-term disability. Salary Range- $72,020.90 to $105,765.12 annually

Job description, application and application questionnaire are available at Morgan County EMCD website at www.morgan911.org, or at our office located at 4216 Highway 31 S, Decatur, AL.

Completed signed applications and questionnaires can be emailed to tammy.benton@morgan911.org, faxed to (256)351-4840 or mailed to Morgan County EMCD, Attention: Applicant, 4216 Highway 31 S, Decatur, AL 35603. It is the responsibility of the applicant to ensure that the application is received in the 9-1-1 office by 4:00 p.m. CDT, Monday, September 24, 2018. EOE.


MOBILE COUNTY COMMUNICATIONS DISTRICT (MCCD)
CAD ADMINISTRATOR

Grade 22

The MCCD CAD Administrator is responsible for overall management of the County's Computer Aided Dispatch (CAD) system including database management, data analysis and reporting, and management of peripheral systems such as Mobile Data Computers (MDC). The 9-1-1 CAD Administrator also acts as a liaison between MCCD and other agencies to implement program changes, updates, and corrections, and addresses other system issues as identified. The CAD Administrator assesses, proposes, coordinates, and implements: solutions to hardware and software issues, system modifications, system enhancements, and system replacements.

EXAMPLES OF WORK:

Maintain superior overall performance of the CAD system. Perform regular analysis to isolate the source(s) of problems which may result from software, hardware, and/or operator error. Diagnose and resolve problems to enhance the dependability and accuracy of the CAD systems. Consult with systems' vendors/suppliers to troubleshoot as needed. Perform routine hardware, operating system, and software maintenance including database management and maintenance. Coordinate service with vendors/suppliers as needed. Install and integrate any additional hardware or related equipment with the current system. Administer system security controls to protect access, integrity, function, and security of system data files. Maintain system logs for procedural accountability. Setup/verify/validate server and workstation backups to a remote backup device. Serve as point of contact for dispatch to resolve inquires and technical requests. Handle calls for service (system problems/outages) during on-duty and off-duty hours. Attend user agency group meetings as needed or assigned. Attend vendor-sponsored training events and regional user group training. Coordinate the review of error reports and follow up on clearing error report backlogs. Provide feedback to appropriate user(s) to minimize/eliminate future errors. Receive and evaluate system modification recommendations generated by users to aid in performance of their duties. Consult/advise user agency representatives on the acquisition, feasibility and implementation of CAD

hardware and software products. Maintain accurate records of accountability/viability of system equipment. Research and produce off-line CAD reports requested by user agencies for statistical analysis. Meet regularly with the 9-1-1 Director and the IT Director to provide status reports on the CAD systems. Manage frequent contact and interruptions throughout the working shift, and respond after-hours by providing technical support to users, and troubleshooting network, interface, and application issues. Participate in departmental staff meetings and other organizational events at the 911 Center and Information Technology Department. Engage additional IT staff and/or other resources as necessary to accomplish critical job duties. Perform other duties as assigned by IT Director and 9-1-1 Director, or their designee(s).

MINIMUM QUALIFICATION REQUIREMENTS:

Bachelor's degree in computer science, information systems management, or related field. Three years of experience in technical support and programming in an environment with multiple systems. Knowledge and experience with Intergraph/HEXAGON CAD related products, MS SQL, current Windows Server Operating Systems 2008 R2 and beyond, and Windows 7 and beyond. Possess and maintain a valid driver's license. Pass a criminal background investigation, fingerprint investigation, and maintain clearance per CJIS standards. Preferred experience working in a public safety emergency services workplace with regular exposure to traumatic and confidential information.

ESSENTIAL REQUIREMENTS OF THE WORK:

Effective interpersonal and customer service skills to courteously deal with system users and staff requiring assistance. Build working relations with the staff to effectively relay instructions and training. Develop and maintain good working relations with county employees, outside local, state and federal agencies, law enforcement agencies, emergency response agencies, and vendors. Work well independently, as well as in a team environment, which requires coordination with other staff or agencies. Work in a multi-task environment; possess organizational and time-management skills to meet deadlines. Communicate effectively orally and in writing in a professional business-like manner. Maintain a professional appearance. Exercise discretion over sensitive and confidential issues related to the department, and database security and information. Make effective, appropriate and immediate decisions concerning the 9-1-1 Center and MCCD systems. Adapt to new computer technology and system management methods in a timely manner to effectively administer the systems. Handle job stress and interact effectively with others in the workplace. Perform other duties as assigned.

Starting salary will be $49,316.80 annually. A letter of interest and resume must be submitted by the close of business on Friday, October 5, 2018. Submit this information electronically to:

Ruben Robinson, IT Director

rrobinjr@mccd911.com


MOBILE COUNTY COMMUNICATIONS DISTRICT (MCCD)
RADIO SYSTEM TECHNICIAN
GRADE 19

This is advanced radio system communications work that involves: analyzing problems on complex, high priority public safety radio systems; Solving problems on the fly in all weather conditions or hours of the night and day; Installation and maintenance of radio equipment, networking gear, microwave transmission equipment and diesel power generation systems; Programming, repair and deployment of end user agency deployed radio equipment; and working directly with representatives of public safety agencies to solve end user communication problems.

EXAMPLES OF WORK:

The Mobile County Communications District 911 radio system is of utmost importance to public safety in Mobile County. The holder of this position will always be expected to be committed to the mission of keeping the system up and fully operational. Examples of some of the job duties that will be encountered are as follows: Installation, testing and maintenance of Harris P25 TDMA MASTR V system equipment; Testing and maintenance of high speed microwave network transmission equipment; Upkeep and new installation of networking equipment such as hardened cisco routing gear, virtualized server clusters, and large IP networking schemes; Working with advanced radio frequency instruments such as Spectrum Analyzers and Site Masters; Maintenance and repair of tower site equipment such as large UPS battery systems, diesel power generation systems, local electrical distribution, radio shelter HVAC, tower lighting, tower structural supports and grounding systems; Repairing and programming end user agency specific radio communications equipment; Working directly with public safety agencies in the field, on communications problems or improvements; Assist in the development or improvement of current communications systems and strategies that relate to interoperability, disaster hardness and survivability; Being on call to respond to communications outages or problems at any hour or any weather condition.

MINIMUM QUALIFICATION REQUIREMENTS:

Graduation from a standard high school, or successful completion of the general education development test (GED) and must possess a valid driver’s license in the state of current residence.

ESSENTIAL REQUIREMENTS OF THE WORK:

Have a strong work ethic, being able to stand behind the quality of work performed. Have a strong desire to learn and be trained in the fields of Radio Frequency Transmission, microwave data systems, traditional and untraditional networking infrastructure, AC and DC power generation, and tower site structural equipment. Must be able to work directly with others in high stress environments. Be able to work unsupervised and be trusted to complete very important tasks as people’s lives depend on them. Be in good physical shape and be able to lift at least 50 pounds above one’s head. Being able to be on call as it pertains to being called out to fix communications issues at any hour in all weather conditions.

WORKING TEST PERIOD:

There will be a working test and evaluation period of 12 months.

Starting salary will be $42,536 annually. A letter of interest and resume must be submitted by the close of business on Friday, October 5, 2018. Submit this information electronically to:

Robert Jackson, Radio System Administrator

rjackson@mccd911.com